Here at Bitisles we take your privacy very
seriously. We never share any of the data used when you browse, register or
purchase through our site. We don't sell, trade, or let other companies
“borrow” your email address, physical address, phone number, or any other
information you may give us. We do own several websites but we will try to
always contact you from the site whom which you gave us your email or physical
address.
What information is collected?
When you browse our site:
Whenever
you access the Internet, you send a website a request to send your computer
information at it's ip address (an ip address is like your computer's location
on the Internet – where we send that data your requested). Websites also collect
information about the size of your monitor, which browser you are using, and
other information about your computer so that the website displays the right
size and speed. We can later look at that data and see some information about
your computer, your ip address (which always can tell us which country and
state you are in, and which can sometimes tell us which county you are in or,
if you browsing while at work, which business you work for), and which pages
you visited (but only on our website). We use this data to determine if we have
broken pages (failed data requests), if people like certain pages, and if our
shopping experience is the best it can be.
When you purchase or register on our site:
When
purchasing products or registering an account on our site, we record your name,
shipping and billing address, order, and potentially some other info that you
fill out (such as “special concerns” and “comments”). We only use this
information for three reasons:
1. To
process, fulfill, and ship your order
2. To contact
you to confirm the order (to prevent fraud)
3. To
contact you regarding your support, sale, or other inquiries that you initiate.
If you
don't feel comfortable giving this information out on the Internet, it's no big
deal, just feel free to call us.
When you
put your credit card info in the site, your card is immediately processed and
either approved or rejected by Authorize.net (which is owned by VISA) and your
banking institution. We do not store full credit card information - only
truncated transaction ID digits.
Supplemental sources when you place an order
When an
order does take place, it will either go through or be rejected and you will be
given a reason why. BITISLES is not involved in this decision. Authorize.net
compares the ip address of the order to the shipping and billing physical
addresses. This is for your protection. if you live in Wisconsin and someone
from a Nigerian computer is trying to use your credit card, the likelihood that
this is legit is low. Authorize also checks to make sure that your billing
address is exactly what your banking institution has on file, that you have the
credit space for the transaction, that you haven't tripped any fraud alerts,
and that you aren't over limit. If your card declines, we don't have the ability
to tell you why because we aren't involved in the decision - also, because of
privacy laws, we usually don't actually know. If your card declines it is best
to call your credit card issuer.
Security Measures
All credit
card transactions are encrypted over SSL.
We are PCI
Compliant and secured by Norton and security tested by McAfee.
We are
also a BBB registered company.
